Support

Something not working, or an idea? Write to hello@wortken.app.

It helps to include your phone model and what you were doing when it happened.

Common questions

I’m not getting echoes.

Echoes are notifications. Check that notifications for Wortken are allowed in your phone’s settings, and that the current time falls within your delivery window and active days under Rhythm. On Android, also allow alarms and reminders for Wortken.

The app doesn’t hear me.

Allow microphone and speech recognition for Wortken in your phone’s settings. On Android, speech recognition uses the Google app, so make sure it’s installed and up to date. You can always tap to type instead.

Can I learn a language other than German?

Yes. Pick the language you learn and your translation language during setup, or change them later under Rhythm.

When does a word count as known?

Once you have used it in the number of good sentences set under Rhythm (three by default), spoken or written.

I got a new phone.

Sign in with the same Google or Apple account and your settings and totals come back. Your words and sentences live on the old phone and don’t move across.

How do I delete my account?

Rhythm → Account → Delete account. More on the delete account page.